O u r     S t o r y

EXARO’S industry participation evolved from the development of an operations application for a single agency. Overtime, EXARO naturally progressed to become the comprehensive industry solutions company presented to you today. After extensive research and analysis, EXARO’S team concluded that an agency could significantly strengthen its position in relation to its competitors by utilizing a system that streamlines operations and reduces operating costs. This is especially true for an agency working in litigation and medical/legal industry arenas, such as Workers’ Compensation, where special documentation must be produced for billing and collections. More than 300 software programs relating to scheduling and case management were analyzed – none met both the logistical and case management requirements of an interpreting agency. Technologies applicable to service providers and the legal industry were not relevant to the interpreting industry. Based on this extensive research, EXARO developed software and services that would enable agencies to eliminate top-heavy overhead costs and provide operational advantages to significantly increase net profit.

In our continued commercialization of the software application, it became a logical progression to also provide collections services - a central concern amongst agency owners. Based on information from the experience and research of the EXARO team, numerous experts honed in on our application to establish winning collection methods and best collection agency business practices. These developments cut processing time, increased profit recovery, and expedited profit returns. A top-notch legal team utilizing the EXARO collections application exceeded our own collections expectations. It is with great pride that we present our EXARO Agency Management and Collection Solutions.